Client Success Manager

About RedStone:

RedStone Logistics is a Third Party-Logistics company that specializes in helping small to medium companies streamline, manage, and optimize their supply chain. We believe our clients should focus on what they do best, while we help them create value and satisfy their customers through efficient supply chain optimization. 

At RedStone Logistics, we seek individuals looking to join a rapidly growing company where their voice can be heard and the job you do has an impact. By joining our team, you gain the opportunity to work with highly experienced individuals from diverse backgrounds, in an environment where you’re expected to voice your ideas, be creative, and learn and grow in your role.

 

Duties and Responsibilities:

  • Perform regular business reviews both virtually and onsite with assigned clients.
  • Analyze client data and client feedback to develop and initiate continuous improvement projects.
  • Collaborate internally with key groups to drive client-specific improvement initiatives to completion.
  • Develop rapport with assigned clients’ high-level leadership and understand clients’ internal organization structures and logistics processes.
  • Other duties as assigned.

 

Minimum Requirements:

  • Bachelor’s degree or equivalent combination of education and work experience in related areas
  • Analytical skills to evaluate client performance by determined KPIs4
  • Self-starter with the ability to adapt to a wide variety of challenges
  • Effective verbal, written, and interpersonal communication skills
  • Proficient in Microsoft Excel and PowerPoint
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