When we visited our customer in Washington DC, their purchasing manager was torn between two worlds; purchasing and transportation. When put to the task of managing multiple sectors of a business, some aspects end up taking higher priority over others. It’s the burden of not being able to multiply yourself.
Our goal was to manage their transportation so that he and the company he worked for were able to focus on managing their inventories. In addition, they needed to control their freight costs, so we aimed to coordinate shipments smoothly and use our negotiating expertise to lower their cost.